Refund policy

Returns
Due to the nature of our products, all sales are final. We do not accept returns or exchanges at this time.

 

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with your order number and photos of the issue.

We’ll make it right as quickly as possible, pinky promise.

 

Cancellations
Orders may be canceled within 12 hours of purchase. After that, orders are processed quickly and cannot be changed or canceled.

 

Questions
If you have any questions before placing your order, feel free to reach out at shop@gulfcoastneedleworks.com, we’re always happy to help.